What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why won't Jotform load on our PCs. It's only giving us a white screen and we can't log in. Please assist

    Asked by Kuda  on April 29, 2016 at 03:08 AM
    JotForm can't log in won't white screen
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    JotForm Support

    Answered by Charlie on April 29, 2016 at 05:20 AM

    May we know how you are viewing the form? Are you using the direct link? Or you have embedded it on a website page? Please do provide us more details about this.

    I checked your email address you used here unfortunately it is not associated to any JotForm account. We'll wait for your response.

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    Answered by Kuda Vanyoro  on April 29, 2016 at 05:32 AM

    My username is acmscomm. No, the form is not embedded. I'm struggling to log in: 

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    JotForm Support

    Answered by Nik_C on April 29, 2016 at 07:15 AM

    That is something that is usually related to browser or computer that browser is running on.

    If this is happening with some other websites as well check your Date&Time on the computer since that can cause this problem to occur.

    I'm not sure which browser are you using, but you can try to reset your browsers cache, please check this guide regarding that.

    Please let me know if that helps.

    Thank you!