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    How an I set up my account to only send me the PDF of the completed form to my e-mail address?

    Asked by relaxbristol on April 29, 2016 at 08:58 AM

    HI How an I set up my account to only send me the PDF of the completed form to my e-mail address? At the moment I get sent an e-mail with a lot of gobbledygook that I can't make out and it is not until I actually go to Jotform that I can see the completed filled in form. 


    Please can you change this for me or tell me how i can do it myself.


    Many many thanks



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    Answered by Ben on April 29, 2016 at 10:14 AM

    It would not be recommended to use blank email with only attach PDF option being turned off, or the emails could bounce.

    Based on what you have mentioned however, it seems that if you get the data properly, that would work for you, but as it is not being sent right, you want to not have it sent.

    What I would recommend Rosie, is to delete the current email notification and create a new one in its place.

    That will pull all of the fields to your new email and properly lay out the data for you.

    You can see more about the needed steps on the following guides:

    How to Delete Notifications/Autoresponder

    Setting Up Email Notifications

    Do of course let us know if you have any questions or issues and we would be happy to assist with the same.