I upgraded, but still received an email that I've reached my form limit

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    Colbeys
    Asked on April 29, 2016 at 03:37 PM

    I upgraded, and received confirmation of payment. But I just received an email that I've reached my form limit. Can you please help me know why?

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    liyam
    Answered on April 29, 2016 at 04:39 PM

    Hello Colbeys,

    Thank you for upgrading your subscription with us.  I checked your account and saw the overlimit error. I presume that it had something to do with your account before you have upgraded.  With this I have also fixed the error. You may disregard the email notice.

    If you have further questions, please do let us know.

    Thanks.