What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Where is the email field for the paypal integration

    Asked by dutch84 on April 30, 2016 at 08:13 AM

    We are receiving payments through one of our forms. Where is the field for us to put in the receiver's email address?

  • Profile Image
    JotForm Support

    Answered by liyam on April 30, 2016 at 08:35 AM

    Hello dutch84,

    I see that you have properly set up your Paypal integration properly with an email address set in it.

    But if what you mean by receiver's email address is the where your purchasers put their email for making payments, users put it through Paypal's website after making a submission.  Basically, your form will redirect to Paypal after they make a submission where they can log in and proceed with making payment. After completion, the user will be redirected back to your form and then your form processes the redirection to your thank you page setting.

    However, if I am still misunderstanding your concern, please do let us know.