What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Once you have followed the steps to get the email with the reset instructions, the email will be sent to this email address firstname.lastname@example.org.
That is the email address related to your account, I have also checked our records and found that the email with the reset instructions was successfully sent, so you should be able to find it in your junk or spam folders.
This email has a link where you will be able to reset your password, please try again and let us know if you did not receive the email, we should be able to provide you with the link that is sent in the email.