What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to remove Flash update popups fom my website?

    Asked by sterlingwebsites on May 01, 2016 at 09:46 AM

    Hi I a getting all kinds of popup ads when customers are clicking on your order form. How does one get rid of this? See screen shots below.

    Page URL:
    http://www.updplastics.com/order.html

    Screenshot
    JotForm web site site clicking
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    JotForm Support

    Answered by Nik_C on May 01, 2016 at 12:34 PM

    Hardly that this is related to JotForm since our forms are not Flash based and your browser is requesting to update Flash player, this could be a malware that you got with one of the applications or something similar.

    You can try to use different browser and see if the issue persists, since it can be that this is related only to Internet explorer(Edge).

    Also, please check this guide on how to remove that pop-up.

    Hope it helps.

    Please let me know if you have further questions.