What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Are these forms mobile compliant?

    Asked by dnibley on May 01, 2016 at 04:42 PM
    Mobile compliant
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    Answered by Carina on May 01, 2016 at 06:34 PM

    Yes our forms are by default mobile responsive. You can see our guide for additional tips:

    https://www.jotform.com/help/322-How-to-Make-Mobile-Friendly-Forms-on-JotForm 

    Some widgets might need additional css code to perfectly fit your requirements, but these are specific cases.

    If you need further assistance please let us know.

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    Answered by dnibley on May 03, 2016 at 01:18 PM

    Thanks for the response. I'm not seeing the same preferences window that's shown in the article you referenced, and there's no Responsive option in the the window I do see (see attached image). I've got a website in Muse (simplefinance.businesscatalyst.com) that has a job application form. Works great on the desktop, but in the tablet and phone versions the form will not display at all. Any help would be appreciated.

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    Answered by dnibley on May 03, 2016 at 01:19 PM

    Sorry, here's a direct link to the various forms:

    http://simplefinance.businesscatalyst.com/careers.html#apply

    http://simplefinance.businesscatalyst.com/tablet/careers.html#apply

    http://simplefinance.businesscatalyst.com/phone/careers.html#apply

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    JotForm Support

    Answered by Welvin on May 03, 2016 at 02:41 PM

    We have not yet updated the guide to show the new layout. You are currently on the new layout which you can access using the following URL:

    https://www.jotform.com/?test

    If you need to go back to the old layout, just simply access https://www.jotform.com/?old.

    The responsive option is not available in the new preferences layout so please do it in the designer instead.