What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am missing some of my form submissions

    Asked by sraphael on March 08, 2012 at 04:13 PM

    Hello:

     

    I cannot locate all form submissions that were sent to this form:

    http://www.jotform.com/submissions/12680523580?

     

    For example, I received a submission on Thu 1/5/2012 7:32 PM from PETER SUTHERLAND but it is not included in my submissions form. Others may be missing as well.

     

    Please help ASAP!

     

    Stacy Raphael

    Page URL:
    http://www.jotform.com/submissions/12680523580?

  • Profile Image

    Answered by fxr on March 08, 2012 at 04:29 PM

    Can you please try logging into your JotForm account? @

    https://secure.jotform.com

    Seems to be 2 submissions sitting on our secure server which havent replicated over to http://www.jotform.com 

    I do see the submission you mention amongst them. 

  • Profile Image

    Answered by sraphael on March 09, 2012 at 09:06 AM
    Yes, thank you. Both items from January 5th are there.
    Will these ever replicate over to the main site? What’s the deal?
    Thanks,
    Stacy
  • Profile Image
    JotForm Support

    Answered by liyam on March 09, 2012 at 12:24 PM

    Let me pass this on to the development team, Stacy.  We'll let you know as soon as we have updates.

    Thanks for your patience.

  • Profile Image
    Chief Technology Officer

    Answered by eee on March 10, 2012 at 07:40 AM

    Hi,

    All submissions of 12680523580 are re-synced between all regions,

    Kindest Regards,

    Ertugrul.