I am missing some of my form submissions

  • Profile Image
    sraphael
    Asked on March 08, 2012 at 04:13 PM

    Hello:

     

    I cannot locate all form submissions that were sent to this form:

    http://www.jotform.com/submissions/12680523580?

     

    For example, I received a submission on Thu 1/5/2012 7:32 PM from PETER SUTHERLAND but it is not included in my submissions form. Others may be missing as well.

     

    Please help ASAP!

     

    Stacy Raphael

  • Profile Image
    fxr
    Answered on March 08, 2012 at 04:29 PM

    Can you please try logging into your JotForm account? @

    https://secure.jotform.com

    Seems to be 2 submissions sitting on our secure server which havent replicated over to http://www.jotform.com 

    I do see the submission you mention amongst them. 

  • Profile Image
    sraphael
    Answered on March 09, 2012 at 09:06 AM
    Yes, thank you. Both items from January 5th are there.
    Will these ever replicate over to the main site? What’s the deal?
    Thanks,
    Stacy
  • Profile Image
    liyam
    Answered on March 09, 2012 at 12:24 PM

    Let me pass this on to the development team, Stacy.  We'll let you know as soon as we have updates.

    Thanks for your patience.

  • Profile Image
    eee
    Answered on March 10, 2012 at 07:40 AM

    Hi,

    All submissions of 12680523580 are re-synced between all regions,

    Kindest Regards,

    Ertugrul.