What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PayPal payments pending on my form

    Asked by ladylindathomas on May 02, 2016 at 03:21 PM
    there are two submissions that are only pending... and not going through. Please assist.
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    JotForm Support

    Answered by Kiran on May 02, 2016 at 03:27 PM

    As I tried to submit your JotForm, it redirected to PayPal without any issue.

    If the payment is completed successfully, the submission will be listed in the form submissions. If not, you can check it from the Incomplete payments. Please check the Incomplete Payments FAQs for more information. 

    Hope this information helps! Please get back to us if you need any further assistance. We will be happy to help.