We are not getting our notification emails today, May 2nd.

  • Profile Image
    melissasparlin
    Asked on May 02, 2016 at 04:08 PM

    Two people have registered today but we have not received the notification email. I only knew because they had a question. I see others have complained of the same issue. 

  • Profile Image
    melissasparlin
    Answered on May 02, 2016 at 04:36 PM

    Nevermind.

    I fixed it. I followed your instructions in other persons thread/question to: http://www.jotform.com/help/262-How-to-remove-your-email-address-from-bounce-list

     

    We have GoDaddy and I believe it was down last Friday. Perhaps that caused the issue.

    It's now fixed. 

  • Profile Image
    victor
    Answered on May 02, 2016 at 06:37 PM

    Glad you were able to resolve the problem. If you require further assistance, please let us know. We will be glad to help.