Why is the payment area of my form not showing up?

  • mccaseyb
    Asked on May 2, 2016 at 11:55 PM

    I have chosen to integrate Stripe into my Jotform order form, however when I embed the form onto my Squarespace site, the payment area doesn't show up. The customer information area shows up but not the payment/item selection area. There is no conditional logic or anything so I'm not sure why it's disappearing

    Jotform Thread 831343 Screenshot
  • jonathan
    Replied on May 3, 2016 at 12:10 AM

    Hi,

    Are you still having this issue at this time? I just checked it on your website but I could not reproduce the same problem.

    Your form http://www.jotform.us/form/61125519318150 shows properly on the website.

    Why is the payment area of my form not showing up? Image 1 Screenshot 20

     

     

    Please let us know if issue persist.