What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to change the recipient email address in a notification?

    Asked by williamsnhussey on May 03, 2016 at 09:28 AM

    Our business is having some inconsistencies in receiving notifications from submissions through JotForm. All submissions are supposed to be pushed through to our email and this is not working properly.





    Any use of these forms should generate an email to CustomerService@williamsnhussey.com

    Page URL:

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    JotForm Support

    Answered by Kiran on May 03, 2016 at 10:22 AM

    I understand that you want to send the notification to your CustomerService email address. When the form is created, the notification will be automatically generated with the account registered email address as the recipient. You may change it by accessing the Email setup wizard. 

    Click on Emails icon to access Email setup wizard and then click on Edit button of the selected notification.

    You may also add multiple email recipients here (up to 10 recipients for each notification).

    Hope this information helps!