I can't find my form on my account

  • Profile Image
    Asked on May 03, 2016 at 10:21 AM


    I love your form tool, it's awesome!

    However i lost my form which i took 3 hours to create.

    The form is on my facebook but not in my JotForm account


    I was just about to add the thankyou at the end of submission then the browser suddenly shut down.

    Went i came back to the JotForm site, i noticed the form was lost.


    Any way to retrieve it or receive FB submissions now that it is not in my profile.



    regards, John


  • Profile Image
    Answered on May 03, 2016 at 11:27 AM

    First of all, thank you for your kind comment. We really appreciate it and we're very excited to hear how beneficial it has been to you! Your login session might be expired while creating that form. To solve that issue, I've transferred your form from guest account to JonoRodo. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.