- UnLithoAsked on May 03, 2016 at 05:38 PM
That is, if I wanted to delete all submissions made in the year 2015, while preserving all of 2016's, how would I go about doing that?
- JotForm SupportjonathanAnswered on May 03, 2016 at 08:31 PM
Please follow this steps:
Open your form view submission page.
#1 Click on the cog icon to open the submission option screen
#2 Set the submission Time Range you want. Only submission data with the time range will be shown.
#3 You can now use the Delete submission in time range button below.
Please take note that deleted submissions will be permanently gone. So make sure to delete only once you are very sure the data is no longer needed.
Let us know if you need further assistance.
- UnLithoAnswered on May 26, 2016 at 04:25 PM
Thanks Jonathan. Unfortunately this doesn't work.
When I click "Delete Submissions in this range" for example 2015-01-01 to 2015-06-01, it shows the "Working..." animation for a few minutes, and then it stops. Maybe 5 or 6 submissions get deleted. There seems to be a bug or something on your side preventing it from working as expected.
The only way to ensure items get deleted is by manually deleting items individually but that is considerably time consuming as the jotform service proceeds to hang every few deletions.
- UnLithoAnswered on May 26, 2016 at 04:27 PM
Actually maybe it does work. It just takes a while for the interface to update and show that anything is getting deleted. Apologies for the last message. Still, the process is mildly misleading.