What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Do you mean your form's email notification keeps disappearing? I cloned your form and made some tests, and I cannot seem to replicate the issue with the email disappearing. I made some submissions and I was able to receive the email in my inbox.
I did check your form and I noticed that the email recipient is empty. If you have added a recipient and it keeps disappearing from the notification, perhaps you can try deleting the old notification and setting up a new email notification.
Then you can insert your email address in the recipient of the new email notification. Once you have added a recipient, you should now receive emails when a user submits the form.
If the issue still persists, please let us know.