What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to activate my account after reaching submission limits?

    Asked by byf on May 04, 2016 at 10:55 AM
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    JotForm Support

    Answered by Kiran on May 04, 2016 at 12:04 PM

    I see that your account is currently holding Premium subscription plan that can receive up to 1000 submissions in a month. Once the account reaches either of the limits, the forms shall be disabled and cannot receive any further submissions. If you need to receive any submissions during the same month, it is required to upgrade to a higher plan. Otherwise, you may wait for the submission counter to reset on the first day of the following month. 

    Hope this information helps!