What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Archived forms are shown in shared folders to our sub account user. Can we have them see the same that we see in our myforms section only?

    Asked by georgias714 on May 04, 2016 at 04:29 PM

    My co-worker is a sub-account use on my account. I move past date forms into the archive folder but she sees all the forms we have ever used which makes it cumbersom for her to use the syste,.

    Is there a way to make what she sees the smae as what I see under My Forms?

    Thank you!

    my forms shared forms
  • Profile Image

    Answered by Ben on May 04, 2016 at 04:35 PM

    Unfortunately the folder labels get stuck on forms even after you move them to archive folder. Due to same, if you have shared specific folders with them, they might still see the archived forms.

    The intent with the sub-account access is to give them access to all forms matching your specified criteria, and archived forms are just those that are moved away since you will not be using them any time soon.

    My recommended would be to share only specific folder with them. Then when you want to archive some form, you can remove its association with the folder it was in and archive it then.

    This should help show lower amounts of forms.

  • Profile Image

    Answered by georgias714 on May 04, 2016 at 04:45 PM
    New response received
    Thank you!
    Regards,
    Georgia Shoemaker
    Expanding Horizons
    17581 Irvine Blvd, Ste #212
    Tustin, CA 92780
    (714) 975-9941 – Direct
    (888) 770-6898, ext 103
    (714) 564-8335 – Fax
    georgia@expanding-horizons.com
    www.ehincentives.com
    [image: EHLogo_Color]
    ...