What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm data not forwarding to my email account

    Asked by MendoLakeTermite on May 05, 2016 at 12:48 AM

    my jot form data stopped forwarding about ten days ago-help

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    JotForm Support

    Answered by Kiran on May 05, 2016 at 01:30 AM

    I see that your email address is added to our bounce list hence it is not receiving any emails from us. I've now removed it from the bounce list and you should be receiving emails from now. 

    Also, please refer to the guide below that can help you with setting up email notifications to avoid bounce related issues.


    Please get back to us if the issue still persists. We will be happy to assist you further.