What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form disabled please enable

    Asked by Sapdancollings on May 05, 2016 at 01:37 AM

    Hi,

    I had a password field on my Create Account form and you have disabled it. The password fields have been removed. Please enable it again.

    Thanks

    Page URL:
    https://form.jotformeu.com/61246372319354

    create create account thanks password field
  • Profile Image
    JotForm Support

    Answered by liyam on May 05, 2016 at 01:47 AM

    Thank you for reporting this to us, Sapdancollings.

    Your account was automatically suspended by our phishing filter. This filter acts similarly on how anti-spam filters choose which of your emails land to your spam folder or your inbox.  So there is no human intervention in the process.

    As now that I no longer find any fields that may have caused your suspension, I have now reactivated your account. You should be able to access your forms now.

    If you have other questions or concerns, please do let us know. We'll be more than happy to assist.

    Thanks.