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  • Profile Image

    Conditional Logic: Unable to disable submit button

    Asked by fhpw on May 05, 2016 at 06:46 AM

    I attempted to use the Enable/Required field condition, but  the "Submit Reservation" is greyed out when selecting the field to disable.

     

    What am I missing?

    https://form.jotform.com/61236614962962

     

     

    Thanks,

     

     

    Page URL:
    https://form.jotform.com/61236614962962

    how how do i JotForm required field thanks greyed out
  • Profile Image
    JotForm Support

    Answered by beril on May 05, 2016 at 08:48 AM

    I've corrected it on your form while I was checking the issue by double clicking the submit button from designer.

    Can you check it again?

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

  • Profile Image

    Answered by fhpw on May 05, 2016 at 09:50 AM

    Thank you for the reply.  Not sure I understand your response or what was fixed. Yes, the submit button will give an error if required fields are not working. 

     

    I am trying to DISABLE the submit button using conditional logic.  When I attempt to select number 53 in the field dropdown list, it is greyed out.  Hopefully, the images will give a better understanding. 

    https://form.jotform.com/61236614962962

    Thanks,

     

  • Profile Image
    JotForm Support

    Answered by Charlie on May 05, 2016 at 10:48 AM

    Apologies for the inconvenience. It seems like it is a bug. I previously handled a thread that allows conditions to disable submit button. Here's a thread about it: http://www.jotform.com/answers/739340 

    Here's my test form: https://form.jotform.com/60074805197963. Noticed that my test form disables the submit button when the text box is empty.

    I have forwarded this to our developers to have it checked and fixed. We will update you on this thread as soon as this has been fixed. Apologies.

  • Profile Image

    Answered by fhpw on May 05, 2016 at 05:28 PM

    Yes, your test worked just fine.  I imported your test and it worked.  I then looked at the conditional logic and it worked - until, I toggled off the Submit button from the disable field. It instantly greyed and I could not put it back; thus, eliminating if the disabled field issue was linked to text or calculated fields.

    Thanks,

  • Profile Image
    JotForm Support

    Answered by BDAVID on May 05, 2016 at 05:36 PM

    This issue has been reported and assigned to one of our developers, you will be updated via this thread when this gets fixed.