Buttons not working on form on iphone

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    handmadehongkong
    Asked on March 09, 2012 at 04:57 PM

    Hi! We've embedded the form on our site, but a couple of the buttons are not working for users who try to fill out the form using their iphones (the upload a photo button). The form works fine on computers - it's just the iphone display that is having problems. 

    Thanks in advance for your suggestions. 

    Megan

  • Profile Image
    Mike_T
    Answered on March 09, 2012 at 05:17 PM

    Hello Megan,

    Thank you for contacting us.

    Unfortunately, it is caused by mobile Safari browser limitations. It is possible to use iCab Mobile browser in order to solve the problem.

    Please take a look at the following thread to get more information on this issue:

    http://www.jotform.com/answers/61361-File-Upload-Tool-can-t-be-used-on-iPad

    If you need any further assistance, please let us know.