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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    auto responder not responding

    Asked by Ranga on May 06, 2016 at 08:50 AM

    Hi I have created new form to get some order information..but filling part doesn't get auto mated email confirmation..Please advice how to get this corrected.


    Page URL:

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    JotForm Support

    Answered by Chriistian on May 06, 2016 at 09:10 AM

    I checked the current setup of your autoresponder and it is setup to send to the value inputted in field: Tea Carton Colombo & Subs.


    Please change the Recipient Email of your autoresponder to an email field and see if this will fix the issue.

    Do let us know if you need further assistance.