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  • Profile Image

    auto responder not responding

    Asked by Ranga on May 06, 2016 at 08:50 AM

    Hi I have created new form to get some order information..but filling part doesn't get auto mated email confirmation..Please advice how to get this corrected.

    Thanks

    Page URL:
    https://form.jotformeu.com/61256701503346

    new form thanks email information
  • Profile Image
    JotForm Support

    Answered by Chriistian on May 06, 2016 at 09:10 AM

    I checked the current setup of your autoresponder and it is setup to send to the value inputted in field: Tea Carton Colombo & Subs.

     

    Please change the Recipient Email of your autoresponder to an email field and see if this will fix the issue.


    Do let us know if you need further assistance.
    Regards.