What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do we view an encrypted jotform?

    Asked by CARES on May 06, 2016 at 12:23 PM
    Page URL:
    http://www.jotform.com/submission/338219249626506475

    JotForm how
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    JotForm Support

    Answered by david on May 06, 2016 at 12:35 PM

    To view the encrypted response, you have to upload your private key file, it is named jotform.key when you download it from the form builder.

    https://www.jotform.com/help/269-How-to-view-Submissions

    If this screen does not show up while viewing your submissions, try browsing in private/incognito mode with your browser.  It should then show the screen to upload your key once again.