What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Why has the pdf option stopped working on my form?Asked by premierdepogrl on May 07, 2016 at 09:44 AM
I always got a pdf of my form that I could d/l along with an option to edit the submission ~ both of these were at the very bottom of my form and they have disappeared. I went in and checked the pdf box repeatedly and saved it but nothing changed when I tested the form. As for the option to edit the submission, I don't even see that as an option anymore!!! HELP!!! here is what I want it to be like again! Why did it change???
stopped working JotForm uploads png saved
I did a test submission on your form I and I received all fields including PDF link and Edit link.
So I'm not sure why you're not seeing, I checked the body of your Notifier email and those two fields are there. Could you please try to submit again and lt me know if the issue persists, also it would be good if you could send us screenshot of the email that you received so we can check.
yeah, I figured it out!
*WARNING/CAUTION:** This e-mail and any files transmitted with it are
strictly confidential and are intended solely for the use of the individual
or entity to whom it is addressed. This communication may contain material
protected by privilege. If you are not the intended recipient or the person
responsible for delivering the e-mail to the intended recipient, be advised
that you have received this e-mail in error and that any use,
dissemination, forwarding, printing, or copying of this e-mail and any file
attachments is strictly prohibited. If you have received this e-mail in
error, please immediately notify us by reply e-mail to the sender. You must
destroy the original transmission and its contents.*
I'm glad you were able to resolve the problem.
Do not hesitate to contact us if you have any concerns we'll be happy to assist you!