I can't remember my second log in details

  • Profile Image
    Carlo 
    Asked on May 07, 2016 at 11:26 AM

    HI,

    I have two accounts with you guys but I can only remember one of my usernames 'sal2676' is one of them registered with the email address carlo.lupi@ntlworld.com

    Are you able to remind me of my other log in name?

    I thought it was Carlo99 or Carlo90?

    many thanks in advance

  • Profile Image
    liyam
    Answered on May 07, 2016 at 12:24 PM

    Hello Carlo,

    Unfortunately, none of the two usernames yielded a match when I looked for it in our records.  However, if you know the email address used, you can use that as a username for logging in.

    Also, if you have knowledge of any form which we can look into, it will also be great. We will be able to do search for that.

    If you have further questions, please do let us know.

    Thanks.