What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I can't remember my second log in details

    Asked by Carlo  on May 07, 2016 at 11:26 AM


    I have two accounts with you guys but I can only remember one of my usernames 'sal2676' is one of them registered with the email address carlo.lupi@ntlworld.com

    Are you able to remind me of my other log in name?

    I thought it was Carlo99 or Carlo90?

    many thanks in advance

  • Profile Image
    JotForm Support

    Answered by liyam on May 07, 2016 at 12:24 PM

    Hello Carlo,

    Unfortunately, none of the two usernames yielded a match when I looked for it in our records.  However, if you know the email address used, you can use that as a username for logging in.

    Also, if you have knowledge of any form which we can look into, it will also be great. We will be able to do search for that.

    If you have further questions, please do let us know.