Why is my form disabled?

  • kn1ghtmare
    Asked on May 7, 2016 at 12:47 PM

    When I try to view my form at https://form.jotform.com/61274348374157 it says it is disabled, but I have explanation as to why this is.  Please help!

    Jotform Thread 834545 Screenshot
  • Jan
    Replied on May 7, 2016 at 3:49 PM

    Your account was suspended automatically by our phishing detector tool. You are not allowed to collect login credentials like usernames or login IDs. It violates our terms of use.

    Why is my form disabled? Image 1 Screenshot 20

    I will now re-activate your account. Please remove the guilty fields so that your account will not get suspended again. If you have any questions, please let us know. Thank you.

  • kn1ghtmare
    Replied on May 15, 2016 at 12:05 AM

    Hi, sorry I wasn't sure where to go to see the reply to this question and so I didn't delete the fields in time.  They have since been removed.  Can you please enable my form?

  • Kevin Support Team Lead
    Replied on May 15, 2016 at 2:39 AM

    I think that you opened another thread where I have replied to you, your account should be active now, please check it again, here is also the link to the thread where I did assist you: https://www.jotform.com/answers/839413-Why-is-my-form-disabled#1