Emailed submissions

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    Mirandadenis
    Asked on May 07, 2016 at 01:43 PM

    I created my form and was asked to enter an email to receive notifications of submissions, so I entered the email I want them to go to and tested the form. I haven't received any notification by email after waiting about 15 minutes.

  • Profile Image
    BDAVID
    Answered on May 07, 2016 at 04:43 PM

    Our mail logs shows good delivery:

    Have you checked your spam folder?  You may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender:

     

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com