What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Guest Account?

    Asked by Mike Patrick on March 10, 2012 at 12:57 PM

    I received a notice that I'm just using a guest account and that submissions are disabled after two tries. I thought I had registerd for the free account. Is this the same as the guest account? Thanks



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    JotForm Support

    Answered by Goldo on March 10, 2012 at 01:05 PM

    Guest accounts are limited to 20 submissions while Free are limited to 100 submissions.

    You already have a Free account (dunzel) as the username. If you happen to forget the password, just click on the 'forgot password' button on the bottom right of jotform homepage.

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    Answered by gori-mathew on March 10, 2012 at 01:18 PM

    Hello Mike;

    Thanks for contacting us, in addition to the reply given above from our support member, i add more details below;

    To create a free account such that you enjoy more form submission, you will see something like this on the left side when you go to My Forms page:


    Click the orange Create a Free Account button and go through the process of creating your account. 

    You can also find the long orange button just below the login/password fields:

    Note: Make sure to use the email address that you have used in your form so that the form you have created will be merged to your new free account.

    Please let us know if you have any other concerns.