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  • Profile Image

    How to allow user to submit form without paying?

    Asked by EmmaEnglesby22 on May 09, 2016 at 04:05 AM
    I'm also experiencing some trouble with the PayPal
    submission. I'd like to have an option where they can submit the former
    without paying, or with paying more than the 45 if they want to pay in
    full. Is there anyway to allow that?
  • Profile Image
    JotForm Support

    Answered by Charlie on May 09, 2016 at 09:20 AM

    If the payment total field in the payment integration is more than 0, then it will proceed on the Paypal payment gateway.

    I am not quite sure how your form works, I checked your form titled "Expanding Horizons Farm", and it has a deposit or registration fee set to 45. It will surely forward your users to the Paypal payment gateway for this to be completed.

    If you do not wish to charge your users, you can just use the "Purchase Order" in the payment fields.

     

    If you do not wish to charge your users immediately, you can enable the "Authorization Only" in your payment integration. Here's a guide about it: https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization 

    Please do provide us more information on how your form works.