Can you reset my API limit please?

  • Profile Image
    dafyddciaff
    Asked on May 09, 2016 at 09:58 AM

    I am writing an application that loads data from the JotForm API and I didn't realise the limit was so low. I've refactored my app to make much lower use of the API by caching the data locally. Can you please reset my API limit so that I can continue development? I really want to finish this piece of work today. Thanks!

    Evidence:

    curl -X GET "https://eu-api.jotform.com/user?apiKey=$JOTFORM_API_KEY" {"responseCode":403,"message":"API-Limit exceeded","info":"http:\/\/api.jotform.com\/docs#user","duration":"17ms"}

  • Profile Image
    david
    Answered on May 09, 2016 at 12:35 PM

    I reset your API limit, however, it looks like someone may have already done so.  There were no uses of your API today according to our logs. 

    If you have any further issues, let us know and we will be happy to have another look.

  • Profile Image
    dafyddciaff
    Answered on May 09, 2016 at 12:38 PM

    Thank you so much, @david!