What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can you reset my API limit please?

    Asked by dafyddciaff on May 09, 2016 at 09:58 AM

    I am writing an application that loads data from the JotForm API and I didn't realise the limit was so low. I've refactored my app to make much lower use of the API by caching the data locally. Can you please reset my API limit so that I can continue development? I really want to finish this piece of work today. Thanks!

    Evidence:

    curl -X GET "https://eu-api.jotform.com/user?apiKey=$JOTFORM_API_KEY" {"responseCode":403,"message":"API-Limit exceeded","info":"http:\/\/api.jotform.com\/docs#user","duration":"17ms"}

    api limit JotForm app jotform api caching
  • Profile Image
    JotForm Support

    Answered by david on May 09, 2016 at 12:35 PM

    I reset your API limit, however, it looks like someone may have already done so.  There were no uses of your API today according to our logs. 

    If you have any further issues, let us know and we will be happy to have another look.

  • Profile Image

    Answered by dafyddciaff on May 09, 2016 at 12:38 PM

    Thank you so much, @david!