What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I reached my form upload limit. How to clear upload storage space?

    Asked by kitchenrefacedepot on May 09, 2016 at 11:30 AM
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    JotForm Support

    Answered by ashwin_d on May 09, 2016 at 01:04 PM

    Hello kitchenrefacedepot,

    I did check your account and found that you have successfully upgraded your account to bronze monthly subscription plan. Your account is in good shape currently.

    If you want to free up your upload storage space, you will have to delete your form's submission record which has attached files. Please be noted that deleting a submission record will also delete the attached file as well which will result in clearing your upload storage space.

    Thank you!

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    JotForm Support

    Answered by ashwin_d on May 09, 2016 at 01:07 PM

    Hello kitchenrefacedepot,

    You will have to go to your form's submission page and then select the desired submission which you want to delete. Please check the screenshot below:

     

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!