I reached my form upload limit. How to clear upload storage space?

  • kitchenrefacedepot
    Asked on May 9, 2016 at 11:30 AM
  • Ashwin JotForm Support
    Replied on May 9, 2016 at 1:04 PM

    Hello kitchenrefacedepot,

    I did check your account and found that you have successfully upgraded your account to bronze monthly subscription plan. Your account is in good shape currently.

    If you want to free up your upload storage space, you will have to delete your form's submission record which has attached files. Please be noted that deleting a submission record will also delete the attached file as well which will result in clearing your upload storage space.

    Thank you!

  • Ashwin JotForm Support
    Replied on May 9, 2016 at 1:07 PM

    Hello kitchenrefacedepot,

    You will have to go to your form's submission page and then select the desired submission which you want to delete. Please check the screenshot below:

    I reached my form upload limit Screenshot 20

     

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!