What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    EU Forms: Form not found error while previewing my JotForm

    Asked by hypnoslimmer on May 09, 2016 at 02:54 PM



    i saved my form, but it keeps saying ' 

    Form not found
    This form has been deleted by the owner. 
    Try contacting the owner of this form.


    i can load it on jotform and edit it etc --- but eroor when previewing

    please advise.


    Page URL:

  • Profile Image
    JotForm Support

    Answered by Kiran on May 09, 2016 at 03:59 PM

    We are sorry for the inconvenience this may have caused. Unfortunately, we are experiencing a replication issue with the EU servers which is causing the issue. Our backend team is aware of this issue and already working on it. We'll notify through this thread once the issue is fixed. 

    Thank you for your patience and understanding. 

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    Chief Technology Officer

    Answered by eee on May 10, 2016 at 08:06 AM


    We had a replication problem yesterday, everything is normal at the moment.

    Kindest Regards,

    - Ertugrul.