What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Field on my form are not showing up

    Asked by maxkirk1 on May 09, 2016 at 02:59 PM

    I have created a form with a number of fields. However when I publich the form, some of the fields do not show up. I have checked that the "hide field" setting is off in the field settings. 

    The field shows up when I run an excell report, but does not show up in the form.

    Page URL:
    https://form.jotform.com/60965206787972

    Screenshot
    showing up settings checked shows in
  • Profile Image
    JotForm Support

    Answered by Kiran on May 09, 2016 at 04:08 PM

    I've checked your JotForm and see that the fields are displaying normally in the preview. I've cloned your JotForm to my account and see that there are no conditions set on your form and the fields should be displaying properly. 

    Could you let us know what fields that you have added to the form and not displaying on the form so that we can take a look and provide you with necessary assistance?

    Thank you.