What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms are not currently updating

    Asked by mediasolution on May 09, 2016 at 03:00 PM

    (urgent) Multiple fields update

    Hi team,

     

    Now i have another problem. i create a fields with many choices.

    I change some informations and register my changes i saw that everythign is ok in the form dashboard

    but when it goes live i see my older values

     

    please help,

    i should launch this website today with these forms

    example : https://form.jotform.co/61294686259873

     

     

    not updating
  • Profile Image
    JotForm Support

    Answered by Mike on May 09, 2016 at 04:12 PM

    We are sorry for the inconveniences you are facing.

    We are currently having a replication delay issue between our US and EU servers, which is the reason of the update issues. We expect the issue to be resolved in the nearest time.

    This thread will be updated once the issue is completely fixed.

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    JotForm Developer

    Answered by uygar on May 10, 2016 at 02:05 AM

    Replication issue solved. Please check again.