What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submissions Page: Submissions appear empty on the submissions page.

    Asked by scotts on May 09, 2016 at 07:41 PM

    Please see this short video of what I am (not) seeing: http://screencast.com/t/EXknbJkt

    Page URL:
    https://form.jotform.com/53077272661154

    download submission seeing where to download video
  • Profile Image
    JotForm Support

    Answered by Chriistian on May 09, 2016 at 10:26 PM

    I checked the submissions on your account and I can confirm that the submissions are not being displayed in the submissions page.

    This issue seems to occur in all the forms on your account. I will have to escalate this issue to our backend team for further investigation. We will let you know on this thread once we have any updates.
    Regards.

  • Profile Image
    JotForm Developer

    Answered by erhan on May 11, 2016 at 03:11 AM

    Hi,

    You have some old forms on your account and that forms got auto suspended for a reason (appears blank at this time). I have deleted that forms and your submissions view works as expected.

    Best.