What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account disabled caused of over quota: Form is in trash bin with no submission but contains files uploaded

    Asked by JELSONSA on May 10, 2016 at 06:14 AM

    Boa tarde


    Preciso de limpar o espaço no JOTFORM como faço?


    O questionario de nao conformidade não me deixe fazer nada

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    Answered by victor on May 10, 2016 at 09:45 AM

    Sorry for the inconvenience. I have noticed that the form causing the issue is in your trash bin.

    Can you PURGE the form and see if this eliminates the error. Please let us know if this helps.

    I have also forward the error to our development team, so they may review and fix it.

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    Answered by victor on May 10, 2016 at 05:36 PM


    We have not heard from you. I would just like to know if you got a change to purge the form from your trash bin. If you wish, we can also do it for you.