Account disabled caused of over quota: Form is in trash bin with no submission but contains files uploaded

  • JELSONSA
    Asked on May 10, 2016 at 6:14 AM

    Boa tarde

     

    Preciso de limpar o espaço no JOTFORM como faço?

     

    O questionario de nao conformidade não me deixe fazer nada

  • victor
    Replied on May 10, 2016 at 9:45 AM

    Sorry for the inconvenience. I have noticed that the form causing the issue is in your trash bin.

    Can you PURGE the form and see if this eliminates the error. Please let us know if this helps.

    Account disabled caused of over quota: Form is in trash bin with no submission but contains files uploaded Image 1 Screenshot 20

    I have also forward the error to our development team, so they may review and fix it.

  • victor
    Replied on May 10, 2016 at 5:36 PM

    Hi JELSONSA,

    We have not heard from you. I would just like to know if you got a change to purge the form from your trash bin. If you wish, we can also do it for you.