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  • Profile Image

    Unique submissions in the form limits is not working

    Asked by BMISPT on May 10, 2016 at 08:22 AM

    Good afternoon.

    I have created a form.

    For some reason if I follow your answer as shown above. Under the preference button I have a "Form Limits" tab(This might be a new version from the one shown above). Under this tab the "Unique Submission" option is there but as I click on it to change it, it doesn't let me. Why is this?

    Please Help!!



    This is a re-post of a comment on How to Set Unique Submissions on a Form

    unique unique submissions submisisons limits
  • Profile Image
    JotForm Support

    Answered by Jan on May 10, 2016 at 11:03 AM

    I believe you are under the old interface. However, the option for the form limit is still the same. In the Preferences under the Form Limits tab, you'll see the "Unique Submission". If you click it, the drop down will show cookies only or cookies and IP. After selecting what type of check, you can just click the "Close Settings" button.

    Here's a screen capture:

    May I know which part are you having an issue? If the problem persist, can you please try using another browser to see if it will work or not. 

    I will clear your form cache so that your forms will be refreshed from our servers. Thank you.