estão descontando 3 x no meu cartão de credito

estão descontando o mesmo valor 3 vezes ,  o valor total no meu cartão de crédito veja isso ai por favor.

I checked our records and there are indeed multiple subscriptions for your accounts.  It looks like when you tried switching between subscriptions, new subscriptions were creating instead of switching. 

I have sent a request to cancel the duplicates and refund the duplicate $19.00 and $39.00 payments.  You should receive a refund for both in the next 5-7 business days.