- Gary FukalaAsked on May 10, 2016 at 07:12 PM
- JotForm SupportChriistianAnswered on May 10, 2016 at 09:16 PM
It appears that your email address was added to the bounce list, which is why you are not receiving the password reset instructions in your email. I have now removed the address from the bounce list. Please try sending the reset instructions and it should now be sent to your email address successfully.
If you need further assistance, please let us know.