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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    No report for Check Boxes in Email

    Asked by wang4x4 on March 12, 2012 at 06:53 AM

    There are five check boxes on my form. If one or more is ticked the email sent on Submit does not report on the status (ticked/unticked) check boxes. However, they are correctly reported in the database.

    Page URL:
    http://greygypsies.com.au/swanpool/contact.htm

    Screenshot
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    Answered by jcm0731 on March 12, 2012 at 07:07 AM

    hi wang4x4,

    May I ask for the URL with the Form ID where you used this.
    The URL you gave do not have the Form ID, I could not check it.

    jcm0731 

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    Answered by swanpool on March 12, 2012 at 07:15 AM

    http://form.jotform.co/jsform/20701392571852" (Is this what you require?)

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    Answered by jcm0731 on March 12, 2012 at 07:22 AM

    @swanpool,

    Please address your concerns by creating a new message here.
    We can assist you better that way.

     jcm0731

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    JotForm Support

    Answered by idarktech on March 12, 2012 at 07:45 AM

    @wang4x4,

    To fix it, kindly recreate your Form Notification. Just delete your existing Notification and create a new one.

    That should fix it. Let us know if you have further questions. Thanks.

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    Answered by wang4x4 on March 12, 2012 at 09:00 AM

    Yes! That did it.

    Thank You

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    Answered by pinoytech on March 12, 2012 at 09:49 AM

    Your welcome wang4x4. Feel free to contact us anytime if you need further assistance.

    Thank you for using JotForm!