What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
My colleagues cannot login using my credentialsAsked by naxa on May 11, 2016 at 05:59 AM
stiamo riscontrando dei problemi:
- Quando effettuiamo l'accesso usando le nostre credenziali (USERNAME: naxa PASSWORD: naxaform2016) non riusciamo ad entrare. Io ci riesco misteriosamente dal mio computer ma i miei colleghi no- Abbiamo effettuato delle modifiche a un form. Quando entro nel modulo risultano effettuate ma quando le pubblico su un sito, usando il codice embedded, non risultano quelle modifiche. Com'è possibile? Si tratta del form ATAL - Vanes che ho pubblicato a questa pagina http://atalgrafiti.com/en/vanes.asp
Well, your colleagues have to make sure that they have entered the correct username and password. Please note that the password is case sensitive. If they still cannot log in, please try to reset your password and share them the new one.
Also, note that you can share your forms with your colleagues by just adding them as your sub-account user. Here's how: https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User.
Let us know if you need further help with this.
Your issue with the form changes has been moved here: https://www.jotform.com/answers/836743.