Zoom Integration: Send form respondents the zoom link

  • Jakob
    Asked on October 21, 2023 at 1:15 AM

    I have integrated Zoom into my form. Every time when the user summits the form, a new meeting is scheduled. I want now that the link to the Zoom meeting is sent with the email. How can I do that? Thanks for your help:)

  • Lorenz JotForm Support
    Replied on October 21, 2023 at 3:58 AM

    Hi Jakob,

    Thanks for reaching out to Jotform Support. Keep in mind that the zoom integration can only be used to Create and schedule meetings and Register participants for meetings and webinars.

    Unfortunately, there is no option to add or send them the Invitation Link of the said meeting. Invitation links are created as soon as the form is submitted. This happens on your Zoom account as the integration only triggers Zoom to create it. The link is not routed back to Jotform. Sending of the invitation links will be manually done. They actually have guide about that here.

    Let us know if there's anything else we can help you with.

  • jakobwilhelm
    Replied on October 21, 2023 at 4:25 AM

    Thank you for your answer :)

    Is it maybe possible that the customer clicks on "Request zoom link" on the thank you page and the link is then sent to him? Because when he is on the thank you page, the meeting has already been created, right?

  • Lorenz JotForm Support
    Replied on October 21, 2023 at 4:29 AM

    Hi Jakob,

    Thanks for reaching out to Jotform Support. There's currently no way for Jotform to determine the zoom link that was created, so it is still not possible to add it in the Thank you page. You'll have to send it to them manually, unfortunately.

    Let us know if there's anything else we can help you with.