Does Jotform have phone support?

How do you make this platform user friendly? There is no support to call, there seems to be no way to get answers, your site say easy just upload a document - I did this the other day & I corrected the fields & spent hours doing so to now just get emails that want me to pay you for what ? does that keep my account when you offer free to try & I am trying to try this with total difficulty?

Hi Jeanne,

Thanks for using Jotform. We don’t currently offer live phone support. If you have any questions, just reply to this thread, or you can create a forum thread from the Contact Us page. We’ll be happy to help.

Regarding the failed upload, Our Developer Team were aware of the issue, and they've solved the it. So it should all be working fine now.

Can you give it a try and see how it goes?