What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why I'm receiving Form Over Quota?

    Asked by CCIVS on May 12, 2016 at 08:40 AM

    Dear Friends of JotForm,

     

    Our form https://form.jotformeu.com/60971983058366 has a issue of "form over quota" although it only has 6 submissions. Please kindly advice what we should do.

     

    Thank you for your support and the service provided by JotForm.

     

    Best regards,

    Ling

    Screenshot
    form over quota Submissions JotForm jotformeu
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    JotForm Support

    Answered by Nik_C on May 12, 2016 at 09:49 AM

    I did a test submission(please ignore that submission) on your form and I couldn't replicate this issue:

    Also I checked your account and you're not close to any of the limits.

    I cleared the cache of your forms, could you please try and let us know if the issue persists.

    Thank you!