Why I'm receiving Form Over Quota?

  • Profile Image
    CCIVS
    Asked on May 12, 2016 at 08:40 AM

    Dear Friends of JotForm,

     

    Our form https://form.jotformeu.com/60971983058366 has a issue of "form over quota" although it only has 6 submissions. Please kindly advice what we should do.

     

    Thank you for your support and the service provided by JotForm.

     

    Best regards,

    Ling

  • Profile Image
    Nik_C
    Answered on May 12, 2016 at 09:49 AM

    I did a test submission(please ignore that submission) on your form and I couldn't replicate this issue:

    Also I checked your account and you're not close to any of the limits.

    I cleared the cache of your forms, could you please try and let us know if the issue persists.

    Thank you!