form submitted then disappeared?

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    OWAC
    Asked on March 12, 2012 at 12:36 PM

    We had a member of our organization fill out a membership directory form on Thursday March 8. He put in all his info and pressed the submit button. A "Please wait..." message came up on the screen and then went away, as if the form had posted. But it never showed up in our submitted forms list. Help?

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    pinoytech
    Answered on March 12, 2012 at 01:31 PM

    Hi,

    As I've check your account and tested your form, it's working properly. Maybe the applicant didn't complete the submission or maybe networking problem. Have you tried to ask her to fillup your form again? Try also to view this related issue also http://www.jotform.com/answers/49061-Why-is-user-submitted-data-disappearing

    Thank you!