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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Using UTF-8 characters on form

    Asked by Len  on May 12, 2016 at 05:07 PM

    We have a web application for teacher training that must be accessible in both English and Lao.  Since I don't read Lao, I will be working with UTF-8 encodings in order to represent the Lao characters in our application.  We would like to use JotForm for our 8 pre- & post-tests in this application, but it will be error prone to clip and paste all the Lao sections into the JotForm form-builder interface due to the different ways Lao characters are represented on our PCs.  Can we upload unicode content to JotForm forms?  

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    JotForm Support

    Answered by Mike on May 12, 2016 at 05:44 PM

    Thank you for contacting us.

    We do support forms in different languages and UTF-8 character encoding on them. As far as I understand, you can type or copy-paste the Lao characters into the form. Our free plan is not limited in terms of features, so you can try the service to see if it works as expected.

    If you have any follow up questions, please let us know. We will be happy to help.

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    Answered by uolaosinclusion on May 12, 2016 at 06:18 PM

    Thanks, Mike--

    There are a couple problems for us with copying and pasting: representation of the correct Lao figures can become garbled when copying/pasting from Word or other word-processors into a web form.  To avoid this, I want to input the actual unicode for the Lao passages into the html source for the forms.  I'm confident that most modern browsers and the JotForm service will then represent these correctly, so once the code is in place, we should be good to go.

    The other issue is that we have 8 pre and post tests in English and in Lao.  At a minimum, that would mean pasting in the correct unicode Lao in multiple questions for 16 Lao tests. It would be far more efficient and accurate for me to be able to upload the finished forms with the Lao content as html source. 

    Since we've already got the quizzes on JotForm, for example, I could download the html source for each, insert the correct Lao content for the questions/responses, and then upload the result to replace the tests we already have in place.  Can this be arranged?

    Another question:  I understand that the generous JotForm Starter Plan allows 1000 form views per month--what's included in a "view"?  For instance, we'll be starting with a group of 30 teachers who will access each of the 16 tests perhaps multiple times.   Assuming users might complete 2 quizzes on average, would this amount to 32 form views?   We just want to be sure we don't exceed the limits of the Starter Plan as we're on an educational grant that's running out at the end of June, so funds are very low.



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    Answered by Huberson on May 12, 2016 at 06:49 PM

    Since most modern browsers have Unicode support, you can use the Text field and past the characters as source code.


    Regarding the other question about form views, you can find all the information you need from this guide - Form-View-Limits-What-is-it-all-about.

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    Answered by uolaosinclusion on May 12, 2016 at 06:53 PM

    Thanks, that's helpful.  What about uploading the whole of each existing form?

    This would save a great deal of repetitive cutting/pasting.

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    JotForm Support

    Answered by BDAVID on May 12, 2016 at 07:09 PM

    Unfortunately, copying and pasting the code is the only way to add your characters.

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    Answered by uolaosinclusion on May 12, 2016 at 07:13 PM

    Alas.  Is form source uploading available on any of the paid packages?

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    JotForm Support

    Answered by Mike on May 12, 2016 at 07:19 PM

    I am sorry to inform you, but we do not have such option.

    It is possible to download form source code, modify it and use in your app. However, you will not be able to push your modified code back to the JotForm editor.

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    Answered by uolaosinclusion on May 12, 2016 at 07:24 PM

    Thanks, Mike--appreciate your time today.  We'll work through with what we have.