- JenniferAsked on May 13, 2016 at 10:30 AM
Our account has been suspended (im assuming its a form we have). I am attempting to edit/remove the verbage that triggered the suspension but I cant login.
How can I get the account re-activated so that I can edit/remove the form?
Account Name: MPDCompany
- JotForm SupportJanAnswered on May 13, 2016 at 11:45 AM
Your account is autosuspended. It was suspended by our phishing detector tool because of the "expiration date" field that is related to credit card details.
I remove the field so that I can activate your account. Please use one of our payment processors if you need to collect payments. If you need to authorize payments, please refer to this guide: How-to-Enable-Payment-Authorization