Disabled Account - Autosuspended

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    Jennifer 
    Asked on May 13, 2016 at 10:30 AM

    Our account has been suspended (im assuming its a form we have). I am attempting to edit/remove the verbage that triggered the suspension but I cant login. 

    How can I get the account re-activated so that I can edit/remove the form?

     

    Account Name: MPDCompany

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    Jan
    Answered on May 13, 2016 at 11:45 AM

    Your account is autosuspended. It was suspended by our phishing detector tool because of the "expiration date" field that is related to credit card details.

    I remove the field so that I can activate your account. Please use one of our payment processors if you need to collect payments. If you need to authorize payments, please refer to this guide: How-to-Enable-Payment-Authorization

    Thank you.