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    How to not update referrer on edit

    Asked by KCCwebservices on May 13, 2016 at 03:30 PM

    We want to use either the Get Referrer or Get Form Page URL widget to track the page a visitor is on when they submit an Information Request form. These fields are overwritten when our staff updates the submission from the Jotform submissions page. (Staff enter the date resolved and notes.) How can we set up either of these widgets to update only with the original submission?

    Thanks for any assistance you can provide. 

     

    Page URL:
    Theformisonmanypages,forexample,thesetwo:http://www.kcc.edu/future/cho<br/>osing/Pages/default.aspxhttp://www.kcc.edu/contact/Pages/contact-us.

    referrer on edit Submissions submissions page
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    Answered by Ben on May 13, 2016 at 03:44 PM

    While you can not change it to not get updated on changes, you would be able to copy that value into another field as a workaround.

    That way there is a field on your form that is left empty when your visitors fill the form out, and you overwrite the same by adding the previous referrer details into the same.

    Unfortunately that is the only way that you would be able to accomplish the same.